Erxes

Erxes is an open source experience operating system that bundles CRM, marketing automation, help desk, and more into a single platform. Self-host the entire suite for free.

All-in-One Open Source

Instead of paying for separate CRM, email marketing, live chat, and help desk tools, Erxes combines them all. The trade-off is complexity: setting up and maintaining a self-hosted instance requires technical expertise.

What You Get

• CRM - Contact management, deal pipelines, and activity tracking
• Marketing automation - Email campaigns, SMS, and automated workflows
• Help desk - Ticketing system with SLA management
• Team inbox - Shared inbox for customer conversations
• Forms and popups - Lead capture tools for your website
• Knowledge base - Self-service help center for customers
• Segments - Group contacts and companies by behavior and properties

What to Know

Erxes is powerful but complex. Documentation has gaps, and the learning curve is steep. It is best suited for technical teams who want to replace multiple paid tools with a single self-hosted platform.