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Tidio

Freemium

Live chat + chatbot + email in one tool. 50 chats/month free.

Limited Free Tier
Tidio website screenshot

About Tidio

Tidio combines live chat, chatbots, and email marketing in one platform. The free plan includes 50 live chat conversations per month and unlimited chatbot interactions.

What You Get on the Free Plan

  • 50 live chat conversations per month - Handle up to 50 customer chats
  • Unlimited chatbot conversations - Automate common questions
  • Email marketing - Send up to 500 emails per month
  • Visitor tracking - See who is on your site in real time
  • Shopify and WordPress integrations - Easy installation on popular platforms
  • Mobile app - Respond to customers from your phone

What to Know

The 50 live chat conversation limit means Tidio's free plan is best for low-traffic sites. The chatbot feature is the real value: set up automated responses for common questions to handle unlimited inquiries without counting against your live chat quota.

Key Features

Live chat
Chatbots
Email marketing
Visitor tracking
Ticketing
Analytics
Shopify integration

Pros & Cons

Easy setup
Good chatbot builder
Shopify integration
50 conversation limit
Can get expensive
Branding on free plan

Tags

Startup Friendly

Also replaces

Free Plan Details

Free Plan
Free TierLimited Free Tier
User Limit50 conversations/month
Open Source

Free plan includes:

  • 50 live chat conversations/month
  • Unlimited chatbot
  • Email marketing
  • Visitor tracking
  • Mobile app

Limitations:

  • 50 conversation limit
  • Limited chatbot flows
  • Tidio branding

Company Info

Founded2013

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