Tawk.to

Tawk.to is a live chat tool that is 100% free with no limits on agents, chat history, or features. It is one of the only business tools that is genuinely, completely free to use.

How Is It Free?

Tawk.to makes money through optional paid services: removing the "Powered by Tawk.to" branding ($19/month) and hiring chat agents ($1/hour). The live chat platform itself, including all features, is free forever.

What You Get

• Unlimited agents - Add as many team members as you need
• Unlimited chat history - All conversations saved permanently
• Ticketing system - Convert chats into support tickets for follow-up
• Knowledge base - Build a help center for self-service support
• Chat pages - Create standalone chat pages you can link to from anywhere
• Canned responses - Save and reuse common replies
• File transfer - Share files directly in the chat
• Visitor monitoring - See who is on your site in real time

What to Know

The main trade-off is the branding badge on the chat widget. Removing it costs $19/month. The interface is also less polished than competitors like Crisp or Intercom, but the feature set at zero cost is hard to beat.