Tawk.to

Free

100% free live chat with unlimited agents and chat history. Forever free.

Unlimited Free Tier

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About Tawk.to

Tawk.to is a live chat tool that is 100% free with no limits on agents, chat history, or features. It is one of the only business tools that is genuinely, completely free to use.

How Is It Free?

Tawk.to makes money through optional paid services: removing the "Powered by Tawk.to" branding ($19/month) and hiring chat agents ($1/hour). The live chat platform itself, including all features, is free forever.

What You Get

Unlimited agents - Add as many team members as you need
Unlimited chat history - All conversations saved permanently
Ticketing system - Convert chats into support tickets for follow-up
Knowledge base - Build a help center for self-service support
Chat pages - Create standalone chat pages you can link to from anywhere
Canned responses - Save and reuse common replies
File transfer - Share files directly in the chat
Visitor monitoring - See who is on your site in real time

What to Know

The main trade-off is the branding badge on the chat widget. Removing it costs $19/month. The interface is also less polished than competitors like Crisp or Intercom, but the feature set at zero cost is hard to beat.

Key Features

Live chat

Ticketing system

Knowledge base

Chat pages

Canned responses

File transfer

Screen sharing

Agent dashboard

Pros & Cons

Completely free, forever

Unlimited agents

Feature-rich

Unlimited chat history

Branding removal costs $19/mo

UI feels dated

Setup can be confusing

The free plan in practice

What you can actually do on Tawk.to's free plan (Unlimited agents and history), where it stops, and when it's worth paying.

What you can do free

Unlimited agents
Unlimited chat history
Ticketing system
Knowledge base
Chat pages
Group messaging
Video + voice add-on

Where it stops

Tawk.to branding (removable for $19/mo)
UI feels less modern than competitors
Customization options are limited

When to upgrade to a paid plan

Stay on the free plan while you're comfortably under the free plan's limit (Unlimited agents and history). It's worth moving to a paid plan once you consistently bump into that ceiling, need to remove branding, or want features the free tier holds back.